RENTAL CONDITIONS
BALANCE OF
THE AMOUNT
RENTAL
In the event that the balance has not been paid online within eight to ten days preceding the rental date, you will be asked to pay the balance due in cash or by card if this is possible at the time of taking charge of the rental. or rented bikes.
HOW TO DO ?
1. Complete the online reservation form or call
04 90 41 95 17 (one form per rented bike. You can rent up to 10 bikes online. In case of more than 10 bikes, please notify us in the comments so that we can contact you and prepare your order as well as possible. ).
In addition to this, you need to know more about it.
2. You will receive in return an acceptance or refusal email for your reservation. If agreed, you will have to pay a deposit of 40% of the total rental amount.
In addition to this, you will need to know more about it.
3. To pay the 40% deposit, go to the online payment module in the "PAYMENT" tab and follow the instructions.
The minimum reservation for a bike is half a day for some bikes and a full day for others.
Morning: 9 a.m. to 1 p.m.
Afternoon: 2:00 p.m. to 6:00 p.m.
Daytime: 9 a.m. to 6.30 p.m.
Bikes are rented clean. It is the customer's duty to make the bikes clean. In the event of abuse, we may have to charge for cleaning the bike.
Road bikes are equipped with:
- a saddle bag with repair kits and tools,
- a pump,
- a counter,
- 2 bottle cages.
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The other bikes are equipped with:
- a saddle bag with repair kits and tools,
- a pump,
- a bottle cage.
TO READ !!
BALANCE OF
THE AMOUNT
RENTAL
In the event that the balance has not been paid online within eight to ten days preceding the rental date, you will be asked to pay the balance due in cash or by card if this is possible at the time of taking charge of the rental. or rented bikes.
The deposit paid is refundable provided that the cancellation request is made within the fifteen days preceding the rental date. There is no refund of the rental amount for bookings made ten days or less than ten days from the rental date.
CANCELLATION
REFUND
DELIVERY
Bicycles are to be picked up from the store and brought back to the store at the end of the rental. Bike deliveries are not insured.
In the event of damage:
The customer is responsible for all damage or damage caused. The customer agrees to reimburse the costs incurred by the repair.
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In case of theft :
The customer must report the theft to the nearest Police or Gendarmerie. The customer will provide Provence Cycles with the theft declaration provided by the authorities. The customer is responsible in the event of theft.
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For repairs:
Bikes are rented in good working order. In the event of a problem, the customer must return the bike to the store. Support is free if the problems are not the result of misuse or neglect. Provence Cycles is committed to ensuring that the customer can leave as quickly as possible with a minimum of waste of time. If it is not possible for the customer to return the bike, he can, after having received an agreement from Provence Cycles, have the bike repaired in the nearest workshop. The reimbursement of the repair invoice at the end of the rental will be made.
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Anti-theft:
We provide you with free anti-theft devices. Do not hesitate to ask us for them.
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